From CapEx to OpEx
Achieve greater agility and utility from your cloud applications. We offer 24×7 managed cloud services, monitoring, management, security, and support so you can focus on growing your business, not on monitoring your cloud infrastructure.
Managed Cloud Services
Cloud Operations
Focus on growing your business, not monitoring your cloud infrastructure. From first contact end user support to advanced problem troubleshooting and escalation, we’ll manage your support processes:
- Incident, Problem and Event Management: troubleshooting of configuration errors and management of platform tickets
- Service Request Management: domain management (registration, changes), license administration, usability reports, platform reports, user management (enrolment, changes, deletion), restriction, security and retention policies administration, inbox recovery, M365 products configuration and fine tuning, and more
- Change Management: planning and release of new configurations or changes in current configurations in M365
With this approach, it’s preferable to “break things,” to test what works, iterate quickly, learn from each iteration to adapt a continuous, fast-paced feedback loop.
Cloud Optimization
Prevent downtime, optimize performance and keep pace with the innovation that the cloud enables. Working as an extension of your team, we continuously monitor for opportunities to leverage the ever-evolving features and performance benefits of the cloud for IT and across lines of business.
Cloud Migration Factory
Adopt a fully supported, secure cloud environment with Cloud Migration Factory – a rapid, predictable and reliable process for assessing, optimizing, and migrating applications and databases to the cloud.
