Retail

The retail landscape is rapidly evolving, driven by omnichannel shopping behavior, dynamic competitive environment, and changing consumer product preferences. Pandemic related uncertainties have further complicated decision making due to the need to balance short-term priorities with long-term strategic imperatives.

The ability to provide personalized shopper experiences, develop responsive supply chains, and drive efficient assortment innovation are critical success factors in this environment. Decision science processes also need to evolve to enable rapid insight generation, hypothesis testing, and learning.

Effective use of data, DS/ML/AI algorithms, and technology that helps scale these solutions can help retailers generate more value.

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Shopper Insights & Personalization

Analytics Themes

  • Shopper segmentation & profiling
  • Market basket & Purchase sequence analysis
  • Personalization & Recommendation
  • Shopper behavior scoring & Campaign design
  • Media Mix & Attribution modeling

Site Selection & Store Planning

Analytics Themes

  • Optimal new store site selection
  • Testing & Measurement for store-level innovations
  • Store labor planning – front office, backroom & service
  • Store closure impact analysis

Merchandising & Assortment Planning

Analytics Themes

  • Market clustering/localization
  • Assortment planning & Optimization
  • Aggregate merchandize buy planning
  • Customer – Product affinity scoring

Inventory & Supply Chain

Analytics Themes

  • Demand/sales forecasting
  • Inventory optimization
  • Store-level Out-of-stock vs service level analysis
  • Supplier performance analytics

Pricing, Promotions & Markdowns

Analytics Themes

  • Consumer promotion optimization
  • Coupons & catalogs effectiveness
  • Direct marketing effectiveness
  • Mark-down promotion optimization

E-commerce & Spend Optimization

Analytics Themes

  • Search effectiveness & Ranking vs Sales Analysis
  • E-commerce promotion effectiveness
  • Cart abandonment analysis
  • Product recommendation & personalization

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